Terms of service

About These Terms

These Terms & Conditions govern your use of our website and your relationship with Amershaw. By placing an order with us, you agree to be bound by these terms. Please read them carefully before placing your order.

Last Updated: September 2026

Who We Are

Amershaw is operated by Waqaar Amer Siddique, an individual operator. Our postal address is 11 Rowan Avenue, Peterborough, PE1 4NR, United Kingdom. You can contact us via email at amershaw@outlook.com or by phone at +44 1341 308677.

Our Products

We strive to ensure that our products are described as accurately as possible. Images on our website are for illustrative purposes only, and there may be slight variations in colour or design. We make every effort to ensure accuracy but do not warrant that descriptions are error-free.

Placing an Order

To place an order, browse our website, add items to your cart, and proceed to checkout. Your order is an offer to buy, which we accept when we send you a dispatch confirmation email. Until acceptance, we may decline or cancel your order. You are obligated to pay for the items at the time of order.

Pricing and Payment

All prices displayed on our website are in Pounds Sterling (GBP). Amershaw is not currently registered for VAT; no VAT is added to or collected on sales. We accept payment via Visa, Mastercard, American Express, PayPal, and Shopify Payments. Payment is taken at the time of order.

Delivery

We offer delivery options including Royal Mail - Free Shipping (3-5 Business Days) and DHL Express Shipping (1-2 Business Days). Full details are set out in our Shipping & Delivery Policy. Risk in the goods passes to you on delivery.

Your Right to Cancel (Change of Mind)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. The cancellation period starts the day after delivery. To cancel, please email us at amershaw@outlook.com. Full details including how to return items are in our Returns, Cancellation & Refund Policy.

Returns and Refunds

If you wish to return an item, please refer to our Returns, Cancellation & Refund Policy for full details. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Faulty Goods

Under the Consumer Rights Act 2015, you have the right to reject faulty goods within 30 days, request a repair or replacement, or seek a price reduction. For full details, see our Returns, Cancellation & Refund Policy.

Our Liability

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, and for fraud. Other liabilities are limited to the extent permitted by law.

Complaints

If you have a complaint, please email us at amershaw@outlook.com. See our Complaint Handling Procedure for full details. If we cannot resolve your complaint, you may wish to use an alternative dispute resolution (ADR) provider.

Changes to These Terms

We may update these terms from time to time. The terms that apply to your order are those in force at the time you place it.

Governing Law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction. If you live in Scotland, you can bring proceedings in Scottish courts; if in Northern Ireland, in Northern Irish courts.